safety & trust
Creating a safe space for honest advice and genuine connections.
how we keep you safe
anonymous by design
Your questions are completely anonymous. We've built our system from the ground up to protect your identity while still connecting you with relevant advice. No one can trace questions back to you.
verified mentors only
Every mentor goes through a verification process to confirm they're real college students. We check student IDs, university emails, and conduct background reviews to ensure our community is authentic and trustworthy.
24/7 content moderation
Our team monitors all interactions to prevent harassment, inappropriate content, and harmful advice. We use both automated systems and human reviewers to maintain a positive environment.
secure platform
We use industry-standard encryption, secure servers, and regular security audits to protect your data. Your personal information is never shared without your explicit consent.
community guidelines
be kind and respectful
Treat everyone with kindness and respect. We have zero tolerance for bullying, harassment, or discrimination of any kind. Remember that behind every question is a real person looking for help.
keep it appropriate
No explicit content, hate speech, or illegal activities. While we discuss dating and relationships, conversations should remain respectful and appropriate for a college-aged audience.
protect privacy
Don't share personal information like phone numbers, addresses, or social media handles. Keep the conversation within Wizzmo to maintain everyone's safety and privacy.
give constructive advice
Focus on providing helpful, constructive advice based on your genuine experiences. Avoid judgment and remember that what worked for you might not work for everyone.
reporting & support
report inappropriate content
If you see content that violates our guidelines, please report it immediately. Every report is reviewed by our moderation team within 24 hours.
need help?
Our support team is here to help with any safety concerns, technical issues, or questions about using Wizzmo safely.
Contact Supportneed immediate help?
While Wizzmo provides peer support, some situations require professional help. If you're experiencing a crisis or emergency, please reach out to these resources immediately:
Crisis Text Line
Text HOME to 741741
National Suicide Prevention Lifeline
988
Emergency Services
911
Remember: Wizzmo mentors are peers, not licensed professionals. For serious mental health concerns, academic issues, or legal matters, please consult appropriate professionals.